
State Farm® Insurance Agent Al Duboy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chemobog (Chemobog)
August 12, 2025
"Very professional and made it quick and easy"
"Thank you so much for your kind words! We're thrilled to hear that you found our service professional and efficient. We look forward to serving you again soon!"
Joanne Thompson
August 7, 2025
"I would like to thak my agent Al for good customer service."
"Thank you so much for your kind words! We're thrilled to hear that you were provided with excellent customer service. We truly appreciate your feedback and look forward to assisting you again in the future!"
Al Carra
August 7, 2025
"GREAT EXPERIENCE AND A SMOOTH TRANSITION"
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and that the transition was smooth. We look forward to continuing to serve you!"
David Palmer
August 7, 2025
"Working with our agent Leroy was flawless. He was knowledgeable and helpful, pleasant and efficient."
"Thank you so much for your kind words! We're thrilled to hear that working with Leroy was a flawless experience. He truly strives to be knowledgeable, helpful, and efficient, and it's wonderful to know that came through for you. We appreciate your support and look forward to assisting you again in the future!"
Johnetta Cromer
August 6, 2025
"Chris Lopez wa an amazing agent, he was literally calling and texting me. I finally called back and I know it was nobody but God that had Chris to answer that phone and remember me, amazing amazing amazing 👏"
"Thank you so much for your heartfelt review! We're thrilled to hear that Chris Lopez provided you with such outstanding and dedicated service. It’s wonderful to know that his persistence and care made a meaningful difference in your experience. We truly appreciate your kind words and are grateful to have Chris on our team. If you ever need anything else, don’t hesitate to reach out!"
Erick Saldivar
July 23, 2025
"Cannot emphasise how incredibly rude this office is. I started a policy, and I get a call early in the morning saying that my payment bounced due to a widespread system error, and that they needed my wife’s information. I didn’t know who Chris was, and I was starting work, so I was not about to share that information. I said I’d take care of it after work. I tried to call corporate to verify this was legit, but I got routed to this office because there is no corporate number. When I said I had concerns about someone I don’t know calling needing payment information and my wife’s information, whoever I spoke with rudely told me “that’s just the way it is.” Keep in mind I had a receipt for my payment! You would think I’d get an email about a returned payment, but I never did. Also, doesn’t it sound weird that there’s a system error bouncing payments and we need to pay again? Not long after that call, Chris called me demanding my wife’s information to put in the system. I told him I was going to cancel my policy, and began to explain why- partially because he ignored that I would look into it later! He kept talking over me and would not let me talk, then hung up on me. Then he texts me, trying to act professional, then lied saying I gave verbal consent to cancel my policy and he would be doing so today. Perhaps if he hadn’t talked over me and not hung up on me, he would know I did no such thing! He texted me several more times after I had told him that I am not dealing with him and to have his supervisor call me. Al was nice, but I didn’t receive any apologies or acknowledgment of wrongdoing by anybody. Here’s a tip: do not call your customers demanding payment and their spouses personal information, don’t tell them “that’s just the way it is” when they question your business practices, don't talk over them and hang up on them, and don’t lie about what they said."
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and distress this situation has caused you. Your concerns about privacy, communication, and customer service are very important to us. We understand how unsettling it must have been to receive unexpected calls requesting sensitive information. Please know that protecting your personal information and providing respectful, transparent communication are top priorities for us. We are also sorry for any miscommunication you encountered during your interactions with our team. This is not reflective of the standards we strive to uphold. We appreciate you highlighting these issues, as it helps us improve our processes. "
Scott McCranie
July 21, 2025
"Fantastic service! Highly recommend him at state farm!!"
"Thank you so much for your fantastic 5-star review Scott! We're thrilled to hear you had a great experience and truly appreciate your recommendation. We're here anytime you need us!"
Mikaela Sorina
July 8, 2025
"I had an amazing experience working with Chris Lopez at State Farm! From start to finish, he was incredibly patient, informative, and supportive—guiding me through every hurdle and making sure I understood all of my options. He took the time to walk me through the details and helped me lock in the best possible deal for my insurance needs. Chris truly went above and beyond, and I genuinely felt like he had my best interests in mind. If you're looking for someone who’s knowledgeable, trustworthy, and easy to work with, I highly recommend reaching out to him. Thank you, Chris!"
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Chris Lopez provided you with such a patient, informative, and supportive experience. It means a lot to us that he was able to guide you through every step and help you find the best insurance options tailored to your needs. Your recommendation truly brightens our day and motivates us to continue delivering excellent service. Thank you again for choosing State Farm and for taking the time to share your experience!"
Neal Dianand
June 25, 2025
"Rey was extremely helpful and knowledgeable throughout the process"
"Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that Rey was able to assist you and provide you with the help and knowledge you needed. Our team strives to ensure every customer has a positive experience, and it’s wonderful to know we hit the mark with you. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We look forward to serving you again!"
cj drips
June 24, 2025
"My experience with State Farm with signing up was pleasant. Rey was very helpful with explaining what my policy was covering. Bonus points for the policy starting right away. Rey explained the reasoning behind quote and is a great person to talk to."
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your experience with State Farm was pleasant and that Rey was able to assist you effectively. It’s great to know that he took the time to explain your policy details and the reasoning behind your quote. We pride ourselves on providing excellent customer service, and it’s rewarding to hear that you felt supported throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
Donna O'Donnell
June 20, 2025
"My agent, Leroy, was very pleasant, patient and helpful. I appreciate the initial email and the follow up. Thank you for the experience."
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Leroy provided you with such a pleasant experience. His dedication to customer service truly shines through, and we’re glad you appreciated the initial email and follow-up. Your feedback means a lot to us, and we look forward to serving you again in the future!"
Wendy Michalec
June 16, 2025
"Chris Lopez explained everything to me regarding my car insurance as well as answered all my questions. I am very confident having State Farm take care of my car insurance needs and highly recommend calling Chris Lopez for your insurance needs."
"Thank you so much for your fantastic review! We're delighted to hear that Chris Lopez took the time to explain everything and address all your questions. Your confidence in State Farm means a lot to us, and we truly appreciate your recommendation. If you ever need further assistance or have more questions, please don’t hesitate to reach out. Welcome to the State Farm family!"
BORI bori561
June 16, 2025
"Rey from State Farm!! Help me a lot.. help me understand on what I’m signing up for!! Thank you Rey from State Farm"
"Thank you so much for your kind words! We're thrilled to hear that Rey was able to help you and make the process clearer. At State Farm, we strive to provide excellent service and ensure our customers feel confident in their choices. If you have any more questions or need further assistance, don’t hesitate to reach out. Welcome aboard, and thank you for choosing us!"
SONS & DAUGHTERS OF GOD
June 10, 2025
"Leroy was fantastic I wish there was a Leroy in all my business matters"
"Thank you so much for your wonderful review! We’re thrilled to hear that Leroy made such a positive impact on your experience. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We appreciate your feedback and hope to provide you with the same fantastic service in all your future visits. If there’s anything else we can do for you, don’t hesitate to reach out!"
Henry Olmino Jr.
June 4, 2025
"Chris is our new agent… He's very attentive to your needs as well as being very thorough about explaining detail by detail what you need in a policy... We wanted to make sure that any potential customer won't hesitate to have him be your agent and or doing business. K.O"
"Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Chris has made such a positive impression on you. His dedication to providing attentive service and thorough explanations is truly what sets him apart. We appreciate your recommendation and are glad to know that you felt confident in your experience with us. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Sanja Milavic
May 23, 2025
"I recently had the pleasure of working with Chris.He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend him to anyone looking for an insurance agency/ agent that puts customers first"
"Thank you so much for your 5-star review! We're thrilled to hear that Chris Lopez provided exceptional service in helping you switch to new insurance with better coverage and rates. We're glad that Chris was prompt and professional in responding to your inquiries. We'll be sure to pass along your kind words to Chris and let them know how much you appreciate their amazing assistance. Thank you for choosing us, and we look forward to serving you in the future!"
Conrad Siat
May 23, 2025
"Leroy has done what he said he would do. I appreciate State Farm. My auto insurance went from $975/month to $354/month thanks to Leroy and State Farm."
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Leroy was able to help you save significantly on your auto insurance. At State Farm, we strive to provide our customers with the best service and support, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
Angela Ariola Katz
May 22, 2025
"Chris Lopez was amazing! He provided me a quote quickly and answered all of my questions. I was insured asap and so pleased with me experience."
"Thank you so much for your wonderful 5-star review, Angela! We're thrilled to hear that Chris Lopez provided you with such excellent service. It's great to know he was able to quickly provide you with a quote and answer all your questions. We're delighted that you felt insured and satisfied with your experience. Your feedback means a lot to us, and we look forward to serving you again in the future!"
Manuela García
May 21, 2025
"Emily es muy atenta la considero un agente de seguro 5 estrellas"
"¡Muchísimas gracias por tu increíble reseña de 5 estrellas! Nos alegra saber que Emily te brindó un servicio atento y que la consideras una agente de seguros excepcional. Nos esforzamos por ofrecer la mejor atención a nuestros clientes, y es gratificante saber que hemos cumplido con tus expectativas. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Te agradecemos por confiar en nosotros!"
jean ilophene
May 21, 2025
"Great Communication and a Big Help with setting up my auto Insurance Policy thanks Al Duboy"
"Thank you so much for your wonderful 5-star review Jean! We're thrilled to hear that you found our communication helpful and that we could assist you in setting up your auto insurance policy. Our team is dedicated to providing the best service possible, and it's always rewarding to know we made a positive impact on your experience. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Welcome to the State Farm Family!"
Brian Fisher
May 20, 2025
"Chris has been an outstanding help! He’s probably the first agent I’ve talked to that i feel confident he’s giving me the best service possible. Thank you Chris, it was a pleasure working with you!"
"Thank you so much for your wonderful review! We're thrilled to hear that Chris provided you with outstanding service and that you felt confident in his support. We take great pride in our team's commitment to customer satisfaction, and it’s fantastic to know that your experience reflected that. We’ll be sure to pass along your kind words to Chris. If you need any further assistance in the future, don’t hesitate to reach out. It was a pleasure working with you as well!"
Craig Wrenn
May 14, 2025
"Easy transition from Progressive. Thank you"
"Thank you for your fantastic 5-star review! We're delighted to hear that you had an easy transition from Progressive. Our goal is to make the process as smooth as possible for our customers, and it's great to know we succeeded with you. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!"
Jeanjar Ambroise
May 12, 2025
"Chris was very kind and helpful. I was able to get insurance effective today and I’ve been going through a difficult process searching for car insurance. He guided me through the entire process and explained the quotes and add-ons very well!!!! Thank you Chris!!!"
"Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Chris was able to assist you during your search for car insurance. It's great to know that his kindness and guidance made a difference in your experience. We understand that navigating insurance options can be challenging, and we’re glad he could help clarify the quotes and add-ons for you. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for choosing us, and we wish you all the best with your new policy!"
Nichole Long
May 7, 2025
"My agent Chris Lopez was so helpful and very polite might I add . So glad I made the switch to State Farm. Thank you Chris :)"
"Thank you so much for your wonderful review! We're thrilled to hear that Chris Lopez provided you with such helpful and polite service. At State Farm, we strive to make every customer's experience a positive one, and it’s great to know that you feel satisfied after making the switch. If you have any questions or need further assistance, don't hesitate to reach out. Welcome to the State Farm family! 😊"
Janet Hostetler
May 6, 2025
"Chris was very helpful as well as thorough."
"Thank you so much for your kind words! We're thrilled to hear that Chris provided you with helpful and thorough assistance. Our team strives to ensure every customer has a great experience, and it's wonderful to know that we hit the mark with you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon!"